The Challenge: A U.S. based business wished to augment its IT team by hiring programmers and creating a scrum team that would satisfy its extensive technical needs. Rather than interviewing, hiring, and paying benefits for an internal IT team, and adapting to changing needs, the business wanted to employ an experienced offshore service provider to build their own offshore team and meet their unique requirements.

The Solution: The Elegant MicroWeb approach includes a comprehensive review of the technical and leadership requirements, with support for infrastructure and understanding of specific technologies, and project management. All components of this service are supported by appropriate communication, escalation matrix, compliance with laws, copyright assignation, and management processes.

Elegant MicroWeb sources offshore team members in India, completes background checks and provides the infrastructure for the team to work, and selects appropriate team members to ensure that all team members have the cutting-edge skills to fulfill each role. The Client manages the day-to-day team tasks and work allocation.

The initial one-year contract was extended to a three-year contract, Elegant MicroWeb managed the changing resource needs to ensure that this dedicated team meets current and future requirements, and facilitated training and HR management needs to ensure that the team skills were current and that the team was functioning at optimal efficiency.