Enterprise Solutions, B2B & B2C Portals
This Australian business provides digital rewards and products to a customer base that exceeds 6 million members. Customer business subscribers use these services to offer loyalty and reward programs to employees thereby improving employee satisfaction and expanding employee benefits.
The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.
Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.
This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.
The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.
A U.S. casual clothing and footwear superstore engaged Elegant MicroWeb to help them design their website using the Volusion eCommerce framework. The client wished to provide its customers with an intuitive, secured, hassle-free online shopping experience in which to browse and shop for apparel, clothing accessories, swimwear and footwear.
The challenge was to effectively address all integration, development and customization requirements within the Volusion framework and provide a third party tax calculation tool and all required integration. This was, perhaps, the first project of its kind world-wide that would incorporate all these unique, detailed requirements into one Volusion eCommerce solution. The Elegant MicroWeb team developed product related APIs to import products for add/update/delete functionality, and to export orders. The team also designed a complex XML integration of the Volusion framework for product management, product categories and product options, and product fulfillment, as well as integrating Pro-Mail and Carhartt and a third-party tax calculation tool to compute taxes based on state, category and products.
A UK-based well known logistics fulfillment and redemption business asked Elegant MicroWeb to assist in the development of a high-performance platform for off-the-shelf services to accommodate merchants and create a personalized fulfillment and redemption portal. Elegant MicroWeb created an easy-to-use interface so that merchants could easily and quickly create personalized stores, enable integration of order APIs, payment gateways, ecommerce sites, and provided alert, notification and reporting capabilities for finance, stock, redemption, shipment tracking and more.
The Elegant MicroWeb team designed architecture and developed a logistics fulfillment portal. The portal has four interfaces (administration, supplier, merchant, and agent) and allows for order dispatch, order and shipment tracking. eCommerce plug-ins allow merchants to send order details from ecommerce sites to the system. The solution also includes file import, reporting, email notification or voucher redemption, delivery and tracking and integration of popular payment gateways and shipping systems. With this solution, Elegant MicroWeb ensured swift delivery of quality products and services to merchants and end users.
A U.S. based business promotes the concept of ‘social dieting’ through online games. Games are targeted to users who participate for about four weeks, betting money for a virtual pot and hoping to win through friendly competition. With the help of Elegant MicroWeb quality assurance and testing methodologies, this company created a stable, high-performance mobile app and website with seamless rollout of new features and upgrades. The Elegant MicroWeb team helped this client to best leverage its games and products by ensuring that they could support high-user and high-volume usage periods and upgrade and release products and features without compromising availability of the system or the user experience. For more than two years, Elegant MicroWeb has supported and sustained client services with trusted delivery of services. Its comprehensive QA and test support and planning for future growth and upgrades ensures stability and improves user satisfaction and adoption.
A business-to-business, wireless market research and intelligence business in Germany selected Elegant MicroWeb to create a community portal so users could find relevant information and businesses could promote markets, products, research, events, conferences, webinars and webcasts. The business wanted to create groups for information providers, professionals, analysts, and the press and media, as well as organizations and industry associations.
Elegant MicroWeb studied the business requirements, and performed feature mapping to evaluate the requirements against the available portal frameworks. The Liferay portal framework was selected and used to define templates and easy-to-navigate layouts. The solution provided appropriate scalability, architecture and security. The Elegant MicroWeb team designed and developed portlets for Category Management, Event and Webinar Management, News Management, Order Processing Management, Messaging Management, User Management and Report Management. The solution also included content submission wizards and premium subscription plans to allow for report, event, whitepaper, presentation and blog uploads.
Elegant MicroWeb helped a UK-based consulting and software company reengineer tools to serve a well-renowned clientele including the Scottish Parliament, Welsh Assembly, Harvard University Law School Global eParliament Project, the UK Department of Trade and Industry and more than forty other local authorities. These consulting and software tools are designed to promote innovation in idea management by providing easy-to-use tools to share new ideas, rank and rate, brainstorm, debate and facilitate communication.
To complete this project, Elegant MicroWeb provided in-depth redesign and reengineering services as well as Cloud migration to Microsoft Azure. Because the business clients were dependent on this platform for ongoing activities, it was crucial to provide a seamless transition of data and application functionality and features. The project also required multilingual support to ensure that the business could manage labels and messages through a resource file using an easy interface for administrators. The Elegant MicroWeb team worked with the business to ensure robust application security, and a worry-free migration and transition and help the business to reduce hosting and management costs.
A UK-based internet community and eDemocracy solutions provider asked Elegant MicroWeb to design and develop an event management and networking system to allow users to get information on events, register for events and invite others to events. The primary objective for the software solution was to facilitate event management with easy to use systems to manage exhibitors, event calendars and participants, and promote pre-event and post-event dialogue and collaboration.
The Elegant MicroWeb team worked closely with the client from concept through design, development and implementation to design a framework and solution with robust features and functionality. Elegant MicroWeb provided concept and strategy services, architectural and technical framework design, development, and implementation and product maintenance and support, as well as upgrades and enhancements. Features include new event creation, user management, CSV import, extensive reporting, configurable email templates, administration and password generation, and user communication and registration.
This US online media agency selected Elegant MicroWeb to design and develop a portal for online shopping in an environment that offered products from multiple vendors. The objective was to offer customers a highly secured, easy-to-use online shopping cart and eCommerce solution. The solution would allow vendors to create an online store that would satisfy a variety of product categories and types.
Elegant MicroWeb analyzed business requirements and recommended Liferay Portal framework to satisfy business needs. The team developed administrative portlets for category management, product management, configuration management, order management and access rights to satisfy the needs of the business and the vendors who would create online shopping sites. The portal allows for personalization, product catalogs, product specifications, pricing, FAQs, product reviews and other relevant information and would be structured to allow secured access for different types of administration and user update. End users can leverage product catalogs, select items and leverage payment gateways to browse and purchase products.
