Category: Cloud Computing

Case Study : Mobile App Development & Portal for Canada-Based Multi-Service Home Service Provider

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March 11, 2021

The Client is a longstanding, local service provider for home services in Canada. Its business includes activities range from quoting and bidding services to scheduling, monitoring and managing services through to project and support completion. The Client business supports home and property owners in Canada.

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Case Study: Property Assessment and Water Management Software Solution for a Smart City in India

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November 24, 2020

The Client is one of several smart cities identified within the urban municipalities in India. Smart Cities focus on prioritizing pressing needs and identify the greatest opportunities to improve living conditions. As a smart city, the Client organization uses a range of approaches to achieve its goals including digital and information technologies, urban planning best practices, public-private partnerships, and policy changes.

The Elegant MicroWeb team collaborated with the Client team to develop a comprehensive understanding of requirements, workflow and processes and to define a database design and architecture to meet these requirements. Using the Agile Development Methodology, the Elegant MicroWeb team developed modules as part of an ERP system and implemented these modules, working with users to deploy, train and support in a way that was most meaningful to the user base in a particular role or location. The resulting application provides a centralized view of all core activities and processes and allows for advanced reporting for units and teams, optimizing resources and ensuring productivity while alleviating the manual management and reporting processes previously in place.

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Case Study: Offshore Development for U.S. Health and Wellness Practitioner Diagnostic Portal

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October 21, 2020

The Client business is dedicated to scientific discovery, unparalleled quality, and health and wellness practitioner partnerships. This foundation has positioned the Client team as an industry leader in functional nutrition. The business develops, manufactures, markets and distributes nutrition and lifestyle supplements and offers nutraceuticals and nutritional supplements for blood sugar support, cardiovascular health, gastrointestinal, immune, joint health, stress management, and detoxification and their products.

The Elegant MicroWeb worked closely with the Client team to define the requirements and execute the project. This project resulted in close engagement through a practitioner portal with impressive user adoption by the target audience. The user-friendly solution met all Client objectives and Client and end-user satisfaction with the solution resulted in the engagement of the Elegant MicroWeb full suite of offshore development services with dedicated resources to support the Client, its partners and end-users and to manage, maintain, enhance and scale the system so the Client can sustain and succeed in the market.

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Case Study: Elegant MicroWeb Develops Dealer and Quote Management Portal for India Cable Solutions and Products Business

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September 22, 2020

This Client is a leading supplier of integrated solutions and branded products in the field of cable and connection technology. Its business market includes all of India with offices around the country. The business originated in Germany and today is active world-wide

The Elegant MicroWeb team collaborated with the Client team to develop requirements and design, develop and implement a Dealer and Quotations Management Portal, based on Client business requirements. The team delivered a seamless user experience with appropriate administrative and user access roles and security, and meaningful reporting and views to support user, customer, dealer, product and process requirements and ensure that approval processes, tracking and monitoring are completed in an effective and timely manner with full insight into the status of tasks and activities at every level. The project outcome automated processes and workflows to support the entire quotation process and makes it easier to categorize and manage roles, and organize tasks to support dealers, internal team members and customers and easily calculate and track profit margins for greater transparency across departments. The resulting approval process is easy and allows for swift approval and closure to improve business productivity and results.

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Case Study: Table Booking and Advance Food Ordering Mobile App and Portal Supports Qatar-Based Restaurant Technology Solution

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September 9, 2020

This Client established a business to serve the global restaurant market with a solution that would support table booking and advance food ordering. The Client team is comprised of technical and business professionals who came together to collaborate on an idea that would cater to the global restaurant market starting in the Qatar region and expanding from there.

Elegant MicroWeb worked closely with the Client team to plan, design, develop and build solutions that would support the start-up concept and roll-out and achieve the business vision with solutions that are designed to assist foodies, restaurant patrons and restaurant owners and managers with worry-free, intuitive features for restaurant promotion and management, table reservations, advance food ordering, sharing restaurant recommendations and more. The Client roll-out will begin in Qatar with a planned global roll-out to restaurants and users around the world!

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Case Study: Office Space Inventory & Broker Management Portal for Global Leader of Work Space Solutions

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July 29, 2020

This Client is based in the U.S. and is a world-wide leader in shared working office space and workspace solutions. It manages office space in the United States and has a large inventory of office space and manages its portfolio and customers through a huge network of brokers across the country and in 27+ other countries around the world. The Client provides office leasing for business owners with a full suite of services that provide guidance and support to help their clients to secure the perfect office space for their needs.

The Elegant MicroWeb team collaborated with this world-renowned Client and its team to understand and document requirements, workflows and processes and to design an appropriate database and architecture. The resulting solution supports the Client team and its brokers by streamlining and simplifying the broker onboarding process, providing training tools and opportunities for brokers, catering to broker requests and helping the Client and brokers to track space inventory, commissions and pay-outs, thereby improving productivity, accuracy of information and timely completion of activities related to inquiries, rentals, commissions, reporting and other crucial tasks.

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Case Study: MS Azure-Based Multi-Tenant ERP App for Multi-Location IT Rental Business in India

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November 8, 2017

The client is located in India and has been in business for nearly thirty (30) years. Its core business is the rental of IT hardware and equipment and support services for that equipment. The client has seven locations across India and employs more than 200 team members supporting customers across India. The client wished to develop a new application to support a multi-tenant architecture and sell the application as a solution to other companies in the rental business. The existing application was not scalable, and it was missing core components and architecture to support multi-tenant use.

Elegant MicroWeb worked with the client team to define and document requirements and a road map for the implementation of this new multi-tenant enterprise-wide ERP application. The solution is a cloud-based, multi-tenant system based on MS Azure, which can be accessed from any one of the client branches. The solution is designed to enable roll out of this solution to client customers in the future. The project was completed on time and on budget with seamless migration of data from the old system and no business disruption. The project outcome provided positive impact in the areas of productivity, user adoption and satisfaction and accuracy of reporting and planning.

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Case Study: Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

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September 6, 2017

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

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Case Study: Testing Services for US Software Co for Online Ordering System Supporting 600 locations

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April 15, 2017

This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.

The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.

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Case Study: UK Online Petition Management for eGovernance

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November 8, 2016

An internet community, market research, consultation and eDemocracy solution provider in the UK engaged Elegant MicroWeb to design and develop a solution to manage online petitions for eGovernance. The business focuses on thought leadership and on gathering feedback and opinion to help government and private organizations make sustainable decisions. The solution allows patrons to weigh in on topics, causes and issues of common interest.

Elegant MicroWeb worked closely with the business team from concept through solution design, development and implementation. The solution includes an administrative interface to manage petitions, accept and reject petitions, publish and email results. The User (client) interface, allows users to create, search and view petitions, sign a petition, open and close petitions and view rejected petitions. The solution was built for Windows operating system, on a .Net framework with a SQL Server back end.

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