The Client is a state government with a population of approximately 30 million citizens, and an annual budget of $5 billion USD. This government agency focuses on implementing IT and e-governance initiatives to enhance citizen services and governance efficiency. By leveraging advanced technology, the agency aims to improve the quality of life for citizens and to streamline administrative processes across and throughout departments.
The Client required augmented analytics and reporting capabilities integrated within their Information System to understand and analyze citizen profiles and improve scheme planning and monitoring. The Smarten solution provided detailed citizen data analysis, offering a holistic overview across various dimensions, thereby empowering the Client to plan and monitor and target populations for schemes.
By identifying and filtering duplicate registrations, the Client optimized costs, ensured resource allocation accuracy, improved operational efficiency and strategic alignment. The integration of data analytics and reporting improved policy planning and decision-making and aligned strategies with objectives to address evolving needs. The analytical solution enables proactive targeting and metrics and promotes fiscal responsibility and sustainability within the state government.
