When a business is considering a custom ERP project, it will typically start with discussions with the internal IT team. But often, the IT team is unable to accommodate the project. When you ask the IT team, you will hear one or more concerns or reasons for delay or downright refusal to take on the project.
Tag: UI Design
Your Business May Be Small, But With Expert IT Consulting, You Can Do Big Things!
If you have a small or medium sized business, and your team has some great ideas for software applications, or software products, software re-engineering, user experience design, or maybe even a mobile application, it is understandable that you would be frustrated! If you have an in-house IT staff, they are nearly always swimming against the tide. There is too much to do and too few resources and you may not have the skill set or training to tackle these types of products. But, IT consulting and expertise is costly, right?
Today’s users are more sophisticated than ever before. Whether users are using software applications, mobile apps or a website for enterprise use or to purchase a product or service, get information, make a reservation, or take action to accomplish a corporate goal, usability is critical to success for both the user and the business. If a business employs expert Ux knowledge and skills and takes the time to plan and execute the project appropriately, it can better target and retain customers, improve user adoption, achieve objectives and goals and optimize its budget, infrastructure and resource investment.
Download the Whitepaper: The Importance and Benefits of a Well-Conceived User Experience (Ux)
Elegant MicroWeb, of Ahmedabad, India, is proud to offer expert offshore outsourcing user interface (UI) design and redesign services to satisfy the need for a better user experience (Ux) and ensure that its customers and partners have access to the best user interface design.
Perhaps you are still trying to convince your executive team to employ user experience design services to accommodate user expectations for your enterprise applications. Is your organization debating the need to provide intuitive easy displays on all types of devices from desktops and laptops to tablets and the various screen sizes of smart phones? If that debate is still in the works in your organization, you are not alone!While mobile application development, responsive web design and user interface redesign debates rage on, your business is losing customers and sales conversions and your customer satisfaction is going down the tubes! Think of your user experience in the same way you think of customer service in a brick and mortar store.
With the consumerization of technology, today’s users are more sophisticated and they demand business and consumer applications and software that are intuitive, and easy to navigate and make purchasing, working, browsing and finding information a quick and simple task. Today’s savvy users have no patience for applications and software that lead them down dead end paths, throw error messages without telling them what to do, display half of a screen on a mobile device or demand that they use convoluted or restricted workflows and processes to accomplish a task.Designing and developing a new Ux, or upgrading or migrating to a new Ux, must include technology, framework and platform research, as well as thorough testing, and user involvement in prototype phases. These factors will ensure that the Ux is flexible, intuitive and meets the requirements of the targeted users and the environment in which the application, software or site are used – followed by multiple iterations to ‘get it right’.The optimal user interface is:
- >> Flexible enough to accommodate changes in business or user processes or needs
- >> Intuitive enough for the ‘average user’ to adopt and use with ease
- >> Comprehensive enough to anticipate the twists and turns of user navigation and provide messages and paths through the system to get the user back to where they want to be
- >> Appealing to the eye and familiar to users within their technology paradigm
- >> Inclusive to all user perspectives, with UI controls, navigation and tasks that will help them to accomplish a task in a way that is meaningful and makes sense to them
- >> Suitable for all types of target devices and screen sizes with mouse or touch-driven navigation
In considering the various requirements, factors and aspects of Ux design, many businesses conclude that they will require the services of an expert in Ux – to ensure that all aspects of this critical component of site, software and application design are effectively addressed, including standards and regulations for UI design, Ux techniques and knowledge of domains, frameworks and platforms. If a business takes the time and focus to truly understand human interface and the psychology of use and understands how underlying technology can positively affect this process, the design, development and adoption of the application will be seamless and successful.
Sometimes you know that a user interface is just not working. It may be because your internal users are complaining or because your customers have given you feedback. But, sometimes, you don’t know there is a problem, and that lack of understanding can compromise your customer satisfaction and result in revenue decline. It can also mean that your internal users will not adopt and use the software and solutions you have invested in and that will result in a decline in ROI and an unhappy management team. To counter these issues, some organizations will undertake a focused review of usability and survey customers or internal users to get targeted feedback. Some enterprises will employ usability experts and request a review of an interface and navigation and workflow, in order to understand where they may have gaps or functional issues.
