Did you know that nearly half of Smart Phone and mobile device users are unhappy with how business mobile applications perform on their devices? Recently, a study revealed that 43% of smart phone users and 41% of tablet users found their mobile business apps less than impressive, when considering simplicity of function or easy access to critical information. When planning for a mobile application, there are many factors to consider if you want to ensure a successful implementation and business user adoption.
User Involvement: First, the IT staff must ensure that the user and employee community is involved in planning and reviewing the requirements and the prototype. If the business wants to avoid a misstep, it must involve the users upfront and understand user skills, the way users need to interact with the application, the types of devices they will use to access information, and the workflow and processes they must employ to complete a task. Involve your users early and they will become your best advocates and champions.
