By its nature, Digital Transformation (Dx) relies on new and reimagined technology approaches and solutions with a goal of modifying and optimizing products, services and business processes. Among the digital strategies in place in businesses, is the addition of tools and technology for artificial intelligence (AI), the Internet of Things (IoT) and cloud computing.
When businesses consider implementing a Digital Transformation (Dx) strategy, many will struggle with the idea of improved customer satisfaction. How can streamlining and automating processes and enabling the use of technology translate into improved customer interaction and build brand and relationship stability?
When a business wants to roll out advanced analytics to its business users, it must consider the average skill level and understanding of analytical techniques and ensure that the solution it chooses will support its project goals. One of the most important factors of business user analytics is user-friendly, simple analytics in an augmented analytics environment.
