The Client is a UK and India based cognitive automation product and operational consulting firm, and one of the fastest growing companies in the Natural Language Processing (NLP), Machine Learning (ML) & Automation domain. Its proprietary product delivers NLP and Automation programs to the Banking, Financial Services and Insurance (BFSI) industry.
This Client is the leading forestry, timber harvesting and landscaping company in the U.K.. The Client has been in business for seventy (70) years and offers a broad range of market leading professional consulting and contracting services to woodland and forestry owners. The Client designs, plants, protects and maintains forests and provides engineering skills to access timber, as well as advising on funding acquisition, forestry technology, surveying and mapping forests and woodlands.
This Client designed and supports a mobile application and web portal. These solutions were developed to accommodate electronic management of all aspects of driver assignments and deliveries. The Client wished to transition to a Cloud-based solution and to partner with Elegant MicroWeb to obtain ongoing development and support services to ensure that it meets its SLA goals. The Elegant MicroWeb team designed and deployed the Cloud architecture on AWS with continuous integration and deployment to satisfy the requirement for high availability and scalability. The Elegant MicroWeb team reviewed functional and technical aspects of the application, and took over its maintenance, support and transfer of support in less than two (2) weeks. The Elegant MicroWeb team provided support to address the backlog of ticket management and implement the latest tools to achieve the Client goals with regular SLA reporting. The Client is now able to ensure scalability and high availability of this critical application within budget and with assured timeliness to achieve appropriate SLA goals.
