What is a Citizen Data Scientist and How Has the Role Changed?

Defining and Understanding the Citizen Data Scientist

The world-renowned technology research firm, Gartner, first introduced the concept of the Citizen Data Scientist in 2016. Since then, the idea has grown in popularity, and the role has grown in importance and prominence.

‘To fulfill the role of a Citizen Data Scientist, business users today can leverage augmented analytics solutions; that is analytics that provide simple recommendations and suggestions to help users easily choose visualization and predictive analytics techniques from within the analytical tool without the need for expert analytical skills.’

Gartner defines a citizen data scientist as, ‘a person who creates or generates models that leverage predictive or prescriptive analytics, but whose primary job function is outside of the field of statistics and analytics.’

Who is a Citizen Data Scientist? The role of a citizen data scientist is played by a business user or team member within the organization. The typical profile of an ideal Citizen Data Scientist is a person who is respected within the organization, and often shares data and information with other users to collaborate and produce outcomes that are designed to achieve goals and objectives and produce a successful outcome. These individuals may already be ‘power users’ of business applications and may have developed and reported or presented data to others with an eye toward clarifying their decision-making. Citizen Data Scientist candidates may also be IT team members who are interested in data science. In any case, these candidates will typically be uniquely curious, interested in data analytics and devoted to fact-based decisions and team collaboration.

The Definition and Evolution of the Citizen Data Scientist Role

Who are Citizen Data Scientists within your own organization? You will know them by their willingness to learn new things, and to advance their own visibility and their own careers by using new skills to improve results within your organization. What are Citizen Analysts? They are team members who are not IT professionals, data scientists or business analysts but are willing and able to leverage analytics and data science tools to solve business problems.

It took a while for the global business community to embrace the concept of Citizen Data Scientists and, even today, there are those naysayers who believe that the only correct approach to analytics is by using Data Scientists or business analysts or engaging the internal IT team to create reports and provide analytics for decision-making.

But the race to compete and the complexities and rapid rate of change have forced businesses to look for alternatives and the Citizen Data Scientist role has become more popular as those leading the charge prove the value of the role to the organization and to the business users, data scientists and IT professionals.

The role of the Citizen Data Scientist began as a simple augmentation to gather data and create reports for daily use but Interest In The Role Has Tripled Over The Past Decade, and the responsibilities and visibility of the Citizen Data Scientist have evolved.

Much of the evolution and the potential of the role has been driven by the evolution of business intelligence (BI) tools and the introduction of augmented analytics and solutions that employ natural language processing (NLP) and machine learning to enable those with average technical skills to gather and analyze data and produce results for clear insight, using sophisticated tools that are designed to be simple enough for the average business user to understand.

As team members perform these tasks, share data and collaborate, the business can engender data democratization and improve data literacy across the enterprise.

To fulfill the role of a Citizen Data Scientist, business users today can leverage augmented analytics solutions; that is analytics that provide simple recommendations and suggestions to help users easily choose visualization and predictive analytics techniques from within the analytical tool without the need for expert analytical skills.

When a Citizen Data Scientist uses these tools, the resulting analysis can be combined with the professional knowledge and specific domain skills of the individual to better understand and gain insight into trends, patterns, issues and opportunities and improve time to market, accuracy of predictions, and metrics and measurements.

Adopting these tools and techniques and actively engaging in augmented analytics allows the Citizen Data Scientist to more effectively interact with and collaborate with the IT team and data scientists to prepare data and use data in use cases, and to refine outcomes and improve data-driven decision making across the enterprise.

One of the most important lessons learned in the past decade is that the Citizen Data Scientist role can be rewarding to the organization and to the business user. But to succeed, the enterprise must plan carefully. It must understand how to use Citizen Data Scientists and create an environment that allows for this transition. Selecting a business intelligence or augmented analytics tool and deploying that tool does not, in and of itself, solve your problems. You must plan for the cultural shift and ensure that the business users have the support they need to transition into the citizen data scientist role.

‘The typical profile of an ideal Citizen Data Scientist is a person who is respected within the organization, and often shares data and information with other users to collaborate and produce outcomes that are designed to achieve goals and objectives and produce a successful outcome.’

For a detailed discussion of Citizen Data Scientists and related topics, read our article: ‘What Is A Citizen Data Scientist, What Is Their Role, What Are The Benefits Of Citizen Data Scientists…And More!

Contact Us to find out how augmented analytics Technology can support your enterprise, and ensure analytical clarity and results. Discover the next level of Self-Serve Analytics and explore online Citizen Data Scientist Training and the features and modules of a seamless, sophisticated, easy-to-use augmented analytics solution to see how your business can use analytics to achieve its goals. Explore our complementary articles on Citizen Data Scientists: ‘The Importance And Benefits Of A Citizen Data Scientist Initiative,’ ‘Planning And Preparing For A Citizen Data Scientist Initiative,’ ‘Engage A Skilled IT Partner And Achieve Citizen Data Scientist Success,’ and ‘What Is A Citizen Data Scientist, What Is Their Role, What Are The Benefits Of Citizen Data Scientists…And More!

Citizen Data Scientists Can Partner With Data Scientists!

A Citizen Data Scientist Initiative Can Optimize Data Scientists and Encourage a Data-Driven Culture!

According to some estimates, the average salary of a Data Scientist in the United States is over $150,000 per year. If your business wishes to accommodate a ‘data-first’ strategy to improve metrics and measurable success and avoid guesswork and strategies that are based on opinion rather than fact, it can either employ a team of expensive professionals, or it can take a different approach.

‘Citizen Data Scientists can use their knowledge of a business sector, industry, function or market to drive questions and develop reports and presentations to illustrate issues, identify problems and find opportunities for growth and competitive positioning, and share this data (and the search and analytical techniques) with other users.’

Citizen Data Scientists are business users who have a place on your team and are hired because of their professional and career experience in a particular industry, business function or discipline. When they are given access to data analytics, they can merge their knowledge of an industry, e.g., research, healthcare, law, finance, sales, supply chain, production, construction etc., with data integrated from databases, best-of-breed software programs, ERP, SCM, HRM and other systems and use sophisticated analytical tools in an easy-to-use, intuitive environment to gather and analyze data and produce insightful, concise results that are meaningful to their role.

Leverage Citizen Data Scientists to Augmented Data Scientist Teams

Depending on the size, market and industry of your business, you may choose to augment your staff with one or more data scientists to refine results produced by Citizen Data Scientists on a day-to-day basis. So, if a power user or business users discovers a challenge or an opportunity and your management team wishes to further explore the issue to understand its strategic or operational value, a Data Scientist can take the predictive model or other analytical report produced by a Citizen Data Scientist and refine the results for executive review.

Whether you choose to employ the services of a Data Scientist, provide business analysts or IT professionals to support your business users, you can create a comprehensive foundation for analytics across your organization.

By democratizing data analytics you can achieve many benefits, including:

  • Improved Data Literacy Across the Enterprise
  • Improved Productivity of Data Scientists, IT and Business Analysts (who can spend time on strategic initiatives rather than producing daily reports)
  • Optimized Return on Investment (ROI) and Total Cost of Ownership (TCO) for all software and systems
  • Fact-Based Decisions and Metrics-Driven Strategies, Goals and Objectives
  • Team Member Career Advancement
  • Optimization of Resources and Improved Team Productivity

A comprehensive self-serve augmented analytics solution will include Modern Business Intelligence (BI) and Reporting with Key Performance Indicators (KPIs), Self-Serve Data PreparationAssisted Predictive Modeling, and Smart Data Visualization with auto-suggestions to drive the analytical techniques and illustration of data based on data type, volume, etc., and other tools like Embedded BIMobile BIKey Influencer AnalyticsSentiment Analysis, and Anomaly Alerts and Monitoring.

With these tools, the Citizen Data Scientist can leverage Natural Language Processing (NLP) and search analytics with machine learning to ask questions using simple human queries and receive insightful answers. They can use their knowledge of a business sector, industry, function or market to drive questions and develop reports and presentations to illustrate issues, identify problems and find opportunities for growth and competitive positioning, and share this data (and the search and analytical techniques) with other users.

Citizen Data Scientists can predict customer responses to new product features, and to new marketing campaigns, analyze the likelihood of fraud or risk, identify supply chain issues, etc. These tools can also help the organization to foster collaboration and data sharing and encourage business users to innovate, create and explore opportunities using data-driven, factual information.

‘When Citizen Data Scientists are given access to data analytics, they can merge their knowledge of an industry, e.g., research, healthcare, law, finance, sales, supply chain, production, construction etc., with data integrated from databases, best-of-breed software programs, ERP, SCM, HRM and other systems and use sophisticated analytical tools in an easy-to-use, intuitive environment to gather and analyze data and produce insightful, concise results that are meaningful to their role.’

These are just a few of the factors you must consider when implementing a Citizen Data Scientist approach. Business users who are interested in becoming a Citizen Data Scientist must be willing to embrace new technology and tools and working at the leading edge of a new approach to collaboration and decision-making. initiative. Consider engaging an expert for your Citizen Data Scientist. IT consultants with experience and skill in this area can provide crucial support to help you succeed with your Citizen Data Scientist initiative and can provide simple Training Programs to bring your team on board and help them see the value to themselves and to the organization.

Original Post : Leverage Citizen Data Scientists to Augmented Data Scientist Teams!

Case Study : Augmented Analytics Solution for India State Government Citizen Centric Schemes

Augmented Analytics Solution for India State Government Citizen Centric Schemes

The Client is a state government with a population of approximately 30 million citizens, and an annual budget of $5 billion USD. This government agency focuses on implementing IT and e-governance initiatives to enhance citizen services and governance efficiency. By leveraging advanced technology, the agency aims to improve the quality of life for citizens and to streamline administrative processes across and throughout departments.

Case Study : Augmented Analytics for India Construction and Infrastructure Development Company!

Augmented Analytics for India Construction and Infrastructure Development Company

The Client is an India-based construction and infrastructure development company, committed to delivering quality infrastructure for private, public, and government projects. With over fifty (50) years of accumulated knowledge and experience, the organization applies its extensive resources to ensure superior infrastructure solutions.

Understanding and Addressing Data Anomalies in Business!

How Can My Business Understand and Handle Those Pesky Data Anomalies?

Why guess at the cause of your business results? Whether you are seeing positive or negative results, it is still important to understand the ‘why.’ Without this information, you cannot adapt and adjust to improve declining results, OR repeat and improve those great results you are experiencing.

Embedded BI Ensures User Adoption!

Why Should My Business Adopt Embedded BI and Analytics?

There are many reasons to consider adding embedded BI to your enterprise technology landscape. When you are making a critical business decision, one of the factors you probably include is how your competitors and other businesses are addressing the problems you are trying to solve. When making a decision about Embedded BI consider these survey results. Businesses that are currently using embedded BI within their enterprise, report the following:

Citizen Data Scientists Need These 3 Things to Succeed!

3 Primary Components for Citizen Data Scientist Success!

The Citizen Data Scientist phenomenon is in full swing and, while the approach has its detractors, the proof is in success, and many organizations are actively succeeding using the Citizen Data Scientist approach.

Gartner has predicted that, in the future ‘…40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.’

‘The enterprise does not expect to hire a legion of data scientists to perform analytics for every day-to-day need within the organization.’

There are many benefits of transitioning business users to a Citizen Data Scientist role, including:

  • Improved data literacy
  • Increased Data Democratization
  • Improved Collaboration
  • Increased Productivity
  • Improved Alignment with Goals and Objectives
  • Optimization of Data Scientist and IT Resources
  • …and more!
3 Keys to Citizen Data Scientist Success

There are many factors and components inherent in the success of a Citizen Data Scientist. If you are a Citizen Data Scientist candidate, there are three primary components of success:

  1. Organizational Commitment and Support – A business cannot just say they are committed to the Citizen Data Scientist approach. It must plan carefully and include a complete review of the current workflow, business processes and technology in order to make the changes required to support the new program. Citizen Data Scientists must be supported with revisions to performance evaluations and promotions. These revisions should encourage and enable the use of augmented analytics and collaboration so that business users are rewarded for acquiring and using new skills.
  2. Appropriate Augmented Analytics Tools – As with any other type of position or job, a Citizen Data Scientist needs the right tools to succeed. Without the right analytics tools, business users cannot make a successful transition to a Citizen Data Scientist role. The enterprise does not expect to hire a legion of data scientists to perform analytics for every day-to-day need within the organization but, if business users are expected to perform analytical activities, they will need easy-to-use tools that are sophisticated enough to achieve results, without requiring complex analytical skills or lengthy training. Augmented Analytics tools that are designed for business users should provide a foundation of machine learning and natural language processing (NLP) so search analytics is as easy as asking a question in a Google-type interface, with features like Smart Data Visualization, Assisted Predictive Modeling and Self-Serve Data Preparation.
  3. Curiosity and the Willingness to Explore – A prospective Citizen Data Scientist should have at least an average technology capability, with above average curiosity and a willingness to learn and collaborate. The ideal candidate should be recognized as someone who interacts well with others, and is willing to mentor others and help them become comfortable with new tools and processes.

‘If you are a Citizen Data Scientist candidate, there are three primary components of success.’

These are just a few of the factors you must consider when implementing a Citizen Data Scientist approach. Business users who are interested in becoming a Citizen Data Scientist must be willing to embrace new technology and tools and working at the leading edge of a new approach to collaboration and decision-making. initiative. Consider engaging an expert for your Citizen Data Scientist. IT consultants with experience and skill in this area can provide crucial support to help you succeed with your Citizen Data Scientist initiative and can provide simple Training Programs to bring your team on board and help them see the value to themselves and to the organization.

Case Study : Smarten Augmented Analytics Provides Comprehensive Solution for India’s Largest Jewelry Brand

Smarten Augmented Analytics Provides Comprehensive Solution for India’s Largest Jewelry Brand

The Client is India’s largest omni-channel jewelry brand, and is recognized and renowned by India consumers. The Client has 165 retail stores in 66+ cities across India, as well as a thriving jewelry eCommerce presence online. Its product line includes rings, earrings, pendants, necklaces, chains, bangles, bracelets, mangalsutra, and nose pins, as well as 22k (916) and 24k (995) gold coins with certification and BIS Hallmark stamp guarantee. The Client customer base is growing rapidly, and to attract and retain customers, the business provides new designs and uses a mobile application to bridge the gap between brick-and-mortar stores and the virtual world. The mobile app provides a Virtual Try-On feature that allows customers to ‘try on’ jewelry and designs using a virtual reflection and image.

Give Your Business Users Mobile BI to Ensure Success!

Why Should My Enterprise Provide Mobile Business Intelligence (BI) Tools to Business Users?

Many businesses are beginning to see and leverage the value of business intelligence and augmented analytics within the organization to engender data democratization, improve data literacy and collaboration and improve results. In a competitive global and local business environment, this move toward analytics for all is a positive thing.

If your business is considering BI tools or augmented analytics, or if you have already implemented these tools within the enterprise, there is one more question to answer.

Does your organization provide Mobile BI to its business users? If it does not, you are missing out on a crucial opportunity and a critical business advantage.

‘Mobile augmented analytics can benefit your business users and help to transform them into Citizen Data Scientists.’

When considering a Mobile BI app, it is important to verify ease of access and availability of data on the road and anywhere your team may be working, and to ensure that your team has tools that are easy-to-use and will enable user adoption.

Can My Business Users Benefit from Mobile BI?

If you select the right mobile business intelligence (BI) app, you can enjoy the following benefits:

  • A native app, with seamless user interface for a great user experience (Ux). Available for iOS and Android
  • Extends the office environment. Allows swift analysis and decisions from anywhere
  • Encourages user adoption and provides support for BI investments and data democratization
  • Access rights are defined on the server so security and privacy is ensured at all levels
  • Supported by a server that is hosted anywhere within IT infrastructure –on premises, public or private cloud
  • Business Users will have access to dashboards, reports, Clickless Analytics – Google-type Natural Language Processing (NLP) Search functionality
  • Start-up is easy, within a few minutes and support is readily available

The right Mobile BI App should include the following components and features:

  • Provide access to Dashboards, Graphs, KPIs, PDF reports, and Clickless Analytics – NLP Search – all from within the mobile app.
  • Users login with an enterprise login, browse and search objects, and access objects for interactive analysis with access to ‘my favorites’ for quick navigation, i.e., objects marked as favorites, and recently used objects.
  • Download Smarten objects via PDF, XLS, and other file formats and share via WhatsApp, email or other sharing app loaded on their device.
  • Natural Language Processing (NLP) search, where users can query a dataset with a Google-type interface where a user can compose a question using natural English language and receive answers using visualization that provides the best-fit for the user inquiry. With natural language-processing-based search capability, users do not need to scroll through menus and navigation. Enter a search query in natural language and the system will translate the query, and return the results in natural language in an appropriate form, such as visualization, tables, numbers or descriptions.
  • No requirement to redesign or customize dashboards and reports to accommodate a mobile device. Dashboards and Reports are displayed and optimized for the best user experience on the mobile device.
  • Licensing fees are affordable and implementation is easy and fast.

‘When considering a Mobile BI app, it is important to verify ease of access and availability of data on the road and anywhere your team may be working, and to ensure that your team has tools that are easy-to-use and will enable user adoption.’

Find out how Mobile BI and mobile augmented analytics can benefit your business users and help to transform them into Citizen Data Scientists, and how it can provide an advantage to your data scientists, business analysts and IT team members.

Simplify and Improve Analytics with Self-Serve Data Prep!

Self-Serve Data Preparation Transforms Business Users to Citizen Data Scientists!

Data Scientists spend a lot of time gathering and preparing data for analysis, and that is time they could spend more productively performing tasks that add value and strategic direction. Business users cannot even hope to prepare data for analytics – at least not without the right tools.

Gartner predicts that, ‘data preparation will be utilized in more than 70% of new data integration projects for analytics and data science.’ So, why is there so much attention paid to the task of data preparation? It’s simple. Because, without the right preparation, analytics can produce incomplete, incorrect results, thereby sending the business off in the wrong direction and resulting in a loss of confidence in analytics for decision-making.

‘Self-Serve Data Preparation can benefit your business users and help to transform them into Citizen Data Scientists.’

When an enterprise chooses the right self-serve data preparation tools, it can confidently use these tools to prepare for and execute analytics that will result in concise, clear results that benefit the organization, its users and its customers and stakeholders.

Self-Service Data Prep empowers every business user and allows them to prepare data for their analytics using tools that enable data extraction transformation and loading – ETL for business users! In other words, business users can quickly move data into the analytics system without waiting for IT.

Self-Serve Data Prep Provides Numerous Benefits

The right self-serve data prep solution can provide easy-to-use yet sophisticated data prep tools that are suitable for your business users, and enable data preparation techniques like:

  • Connect and Mash Up
  • Auto Suggesting Relationships
  • JOINS and Types
  • Sampling and Outliers
  • Exploration, Cleaning, Shaping
  • Reducing and Combining
  • Data Insights (Data Quality Index)
  • Data Lineage and Collaboration
  • Data Searching, Profiling and Cataloguing

Users can:

  • Test hypotheses, visualize data and create and share reports with others, thereby encouraging collaboration, data sharing and data literacy
  • Prepare and work with data without advanced data science or analytical skills
  • Grow data skills and confidence and transform into Citizen Data Scientists
  • Significantly improve data quality with machine learning and statistical tools that are easy-to-use
  • Prepare data for visualization and analysis quickly and easily
  • Remove irrelevant, out-of-date and inappropriate data before analysis
  • Create and re-use datasets with contextual metadata
  • Move data into analytics system without waiting for assistance from the IT team

‘Self-Service Data Prep empowers every business user and allows them to prepare data for their analytics using tools that enable data extraction transformation and loading.’

Find out how Self-Serve Data Preparation can benefit your business users and help to transform them into Citizen Data Scientists, and how it can provide an advantage to your data scientists, business analysts and IT team members.