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Case Study: Saudi Arabia Client Implements ERP, Human Capital and Inventory Management and Business Intelligence Solutions

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November 15, 2019

Comprehensive ERP development was crucial to the client business and to simplifying what had become a cumbersome business management process. The Elegant MicroWeb team provided world-class support at every step in the process and developed the required modules to manage inventory and organize and manage human resource related activities. The Elegant MicroWeb team also implemented a reporting and analysis solution using the ElegantJ BI product suite to enable business users to easily design and use custom reports so the business would function more smoothly and users could handle these tasks on their own without the assistance of IT, developers or data scientists, thereby improving data literacy and productivity throughout the organization.

All solutions were developed to be completely database driven and support multiple languages and field labels so the system is scalable and flexible, easy to maintain and easy to adopt within all divisions, departments This multi lingual English and Arabic language support is crucial for localization and system framework. Following the successful implementation of these integrated modules, the product solution suite, including the ElegantJ BI reporting tool, will be productized to serve other Client businesses

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Case Study: Fund Management System with Business Intelligence Analytics for India’s National Dairy Development Board

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December 18, 2018

The National Dairy Development Board promotes finances and supports producer-owned and controlled organizations across India. Its programs and activities are designed to strengthen farmer cooperatives and to support national policies that are designed for the growth of these institutions. The NDDB site and team provides information for consumers, dairy farmers, cooperative and engineering services, sector analysis and studies and more. The client wished to upgrade and improve its technology and tools to support the NDDB team and its stakeholders and information consumers. The project requirements included a Fund Management system, integration with other NDDB systems, crucial analytical tools, financial systems with budget allocation and utilization tools and other features and functions to support the organization.

The Elegant MicroWeb team coordinated its project and support approach to provide solutions to manage finances, budgets, workflow and analysis with crucial support for growth, stability and advancement of the NDDB mission and vision. Elegant MicroWeb also provided support for NDDB analytical requirements with the Elegant MicroWeb flagship business intelligence solution, ElegantJ BI, with BI tools for reporting, personalized dashboards, mobile BI, KPIs and other sophisticated, easy-to-use business intelligence features.

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Case Study: Technology Development Board, India Re-Engineers Website and Deploys Project Management & Workflow App

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March 27, 2018

The Technology Development Board advances technology innovation in India through its technology grant process. The objective of this project was twofold. First, the client wished to improve its existing website to make it compliant with GIGW and CERTIN, and to make it responsive, and improve the navigation and increase user satisfaction and adoption and organizational visibility. Secondly, the client wished to establish a comprehensive project management and workflow system to support its crucial grant process from grant application through approval in order to streamline and improve the process for applicants, internal team members and stakeholders. The TDB project management and application workflow system supports grant applicants and internal members of TDB for vetting and approvals as well as approvals by other government and legal stakeholders.

Elegant MicroWeb provided support, knowledge and skill for requirements and roadmap planning, technical feasibility, graphics, layout and Ux design, architecture, development, maintenance and support, as well as upgrade, roll out, implementation, integration, training and support. The project was completed on time and on budget with beneficial automation, a streamlined vetting and approval process and improved productivity and user interface.

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Case Study: MS Azure-Based Multi-Tenant ERP App for Multi-Location IT Rental Business in India

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November 8, 2017

The client is located in India and has been in business for nearly thirty (30) years. Its core business is the rental of IT hardware and equipment and support services for that equipment. The client has seven locations across India and employs more than 200 team members supporting customers across India. The client wished to develop a new application to support a multi-tenant architecture and sell the application as a solution to other companies in the rental business. The existing application was not scalable, and it was missing core components and architecture to support multi-tenant use.

Elegant MicroWeb worked with the client team to define and document requirements and a road map for the implementation of this new multi-tenant enterprise-wide ERP application. The solution is a cloud-based, multi-tenant system based on MS Azure, which can be accessed from any one of the client branches. The solution is designed to enable roll out of this solution to client customers in the future. The project was completed on time and on budget with seamless migration of data from the old system and no business disruption. The project outcome provided positive impact in the areas of productivity, user adoption and satisfaction and accuracy of reporting and planning.

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Case Study: Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

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September 6, 2017

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

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Case Study: Security Guard & Route Tracking BLE-Based Beacon App for India CPVC Pipe & Fitting Manufacturer

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June 8, 2017

The enterprise is a large manufacturer of CPVC pipes and fittings with factories located across India. The client serves millions of residents and contractors, providing quality plumbing products and services with production facilities across India, supplying plumbing systems, drainage systems, agricultural plumbing products and industrial and electrical conduit pipe products. The client needed an application to track security guards employed at various facilities, and to mitigate ongoing theft issues experienced at these facilities. Every security guard is assigned a specific route and route frequency to ensure that all key security points are covered during the shift.

Elegant MicroWeb designed and developed a BLE-based beacon security monitoring solution with an easy to use interface to configure routes and frequencies for each guard. The beacons register guards passing by and confirm guards positioned and passing by at certain checkpoints and this data is submitted to the central server to produce standard and exception reports for management review. This project resulted in improved security, and productivity, reduced theft, and a seamless checkpoint and guard tracking process.

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Case Study: Business Software Company, Elegant MicroWeb Builds Digital Library Portal for Gujarat Tourism, India

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May 10, 2017

The Gujarat Tourism organization promotes tourism within the state and provides support for visitors and residents with comprehensive travel assistance and services including accommodation, conducted tours and ground transport and a wide range of choice to meet the diverse needs of visitors and to promote the many historic sites and sites of interest in Gujarat. As part of this charter, The Tourism Corporation of Gujarat generates extensive digital content in the form of videos, photos and images, brochures, documentaries, advertisements and other data. In the past, the users of the tourism department had to engage in a complicated manual process to review each data repository one-by-one and select content because there was no one tool to easily search integrated data or allow users to share content with other stakeholders.

The Elegant MicroWeb team built and implemented a centralized digital library portal to categorize and search content and share the digital content with internal and external stakeholders. Content includes images, videos, sound files and documents, so users can now download information and digital content files and convert any content from one format to another, and invite others to access and download the content from the portal. This project was completed on time and on budget.

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Case Study: Testing Services for US Software Co for Online Ordering System Supporting 600 locations

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April 15, 2017

This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.

The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.

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Case Study: Performance Management, Benchmarking Product Development & Maintenance

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November 9, 2016

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.

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Case Study: UK Online Petition Management for eGovernance

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November 8, 2016

An internet community, market research, consultation and eDemocracy solution provider in the UK engaged Elegant MicroWeb to design and develop a solution to manage online petitions for eGovernance. The business focuses on thought leadership and on gathering feedback and opinion to help government and private organizations make sustainable decisions. The solution allows patrons to weigh in on topics, causes and issues of common interest.

Elegant MicroWeb worked closely with the business team from concept through solution design, development and implementation. The solution includes an administrative interface to manage petitions, accept and reject petitions, publish and email results. The User (client) interface, allows users to create, search and view petitions, sign a petition, open and close petitions and view rejected petitions. The solution was built for Windows operating system, on a .Net framework with a SQL Server back end.

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